Back Office Customer Support

Key Responsibilities

• Communication and Documentation: Exhibit expert communication skills, both verbal and written. Ensure accurate and detailed documentation. 
• Support Skills: Provide sales, technical, and service support. Understand issues and implement effective resolutions, candidates should have experience in US processes.  
• English Proficiency: Demonstrate excellent English reading, writing, and speaking skills.
• MS Office Proficiency: Display proficiency in MS Office and general computer skills.
• Typing Skills: The candidate should have experience maintaining a minimum typing speed of 40 WPM with 95% accuracy.
• Organization and Professionalism: The candidate should be well-organized, well-mannered, self-supervised, and maintain a high level of professionalism.

Qualifications:

• The candidate should have a minimum of a bachelor’s degree from any recognized university and at least 2 years of experience in sales, technical, and service support.
• The candidate should preferably have previous experience working for a US-based company.
• The candidate must pass the company’s skill assessment test.
• The candidate must provide a drug test report before employment.